Privacy Policy

Wagging Wheels Mobile Veterinary Services (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our services.

Information we Collect:

We may collect personal information you voluntarily provide, including but not limited to:

• Name
• Email address
• Phone number
• Home address
• Pet information
• Appointment and service details
• Payment or billing information (processed securely through third-party providers)
   

We may also automatically collect limited technical data such as IP address, browser type, and device information for website analytics and functionality.

How we use this information:

We use your information to:

• Schedule and manage appointments
• Provide veterinary services
• Respond to inquiries and customer support requests
• Send appointment confirmations, reminders, and service updates
• Improve our website and services
• Comply with legal and regulatory requirements
   

Tex Messaging and email communication:

By providing your phone number or email, you consent to receive communications related to your appointments, services, and practice updates. Message and data rates may apply. You may opt out of marketing communications at any time.

Sharing of Information:

We do not sell or rent your personal information. We may share information only with:

• Trusted service providers (such as scheduling, payment, or communication platforms)
• Legal or regulatory authorities when required by law
   

All third parties are required to protect your information and use it only for authorized purposes.

Data Security:

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

Cookies and website Analytics:

Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. You may disable cookies through your browser settings if you prefer.

Your rights

You may request to:

• Access or update your personal information
• Request deletion of your data, subject to legal and medical record retention requirements
• Opt out of non-essential communications
   

Children's Privacy

Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to this Policy:

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.